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  • EN
Best answer

Create Tweet in Twitter action - @ mention gets removed

  • 28 June 2021
  • 4 replies
  • 218 views
O

Hey folks, I’m trying to tweet from a Google doc, but when I do it removes the @ symbol from mentioned people. I saw this article: https://zapier.com/help/doc/common-problems-twitter but my app doesn’t have a Search Mention trigger. The trigger is just a “Every day at this time”. Any help?

 

 

icon

Best answer by christina.d 6 May 2022, 01:03

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @oliphant86 

Can you provide screenshots of how your Zap steps are configured?

 

You may want to consider opening a ticket with Zapier Support: https://zapier.com/app/get-help

 

Using Zapier as a Twitter Auto-Responder

A Zap that auto-responds to search mentions is a violation of Twitter's policies for automation.

Twitter’s policy doesn’t allow replies or mentions in response to search mentions.
If your Zap has a Search Mention trigger and an action that sends a Tweet to that user’s @username, the Tweet will be posted but the @ will be removed.

Twitter’s policies for automation don't allow @replies in response to search mentions.
Here’s a link that discusses Twitter’s policies for using automations with their platform: https://support.twitter.com/articles/76915#replies-mentions.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
O

Hey, absolutely - here’s how it works:

 

Then there are two Run Pythons and a Delay Action that generate random numbers (used for picking a random row from the spreadsheet and adding a random amount of time to the time of day it gets posted).

It then gets a row from a google sheet:

 

and finally tweets

 

What do you think? Is there something broken here?

Thank you.

Troy Tessalone
Userlevel 7
Badge +14

@oliphant86 

It may have to do with some of the Twitter Policies mentioned in the previous links.

To get a definitive answer, I’d suggest opening a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
christina.d
Userlevel 7
Badge +9

Hi there friends! 👋🏽 I wanted to pop in and mention Troy is indeed correct. This is related to Twitter’s policies on automation.

 https://help.twitter.com/en/rules-and-policies/twitter-automation

That said, allowing @mentions for all create tweet actions is an open feature request at the moment. I went ahead and added the original poster to it. While we don’t have an ETA on when or if this will get implemented we’ll be sure to update the thread if it does. 🙂

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