Question

YouCanBook.Me error: authentication failed: The app returned "Sorry, account may have been deleted".

  • 30 November 2022
  • 3 replies
  • 37 views

Hello,

All of my zaps WERE working- then for some reason my youcanbookme account disconnected. Ive tried deleted all apps, refreshing the API- literally everything.

 

Im getting 

authentication failed: The app returned "Sorry, account may have been deleted".

 

OR

 

failed to fetch, but connection works in my apps. PLEASE HELP!


3 replies

The deployment could not be found on Vercel.DEPLOYMENT_NOT_FOUND

 

this is what i get when tryign to readd the account as well.

We encountered a problem validating the step

TypeError: Failed to fetch

Userlevel 7
Badge +9

Hey there, @ChelseaRK! Thanks for reaching out and I’m sorry to hear you’re running into this. 😔
I did some digging and can you confirm your account in YouCanBook.Me is a plaid plan? It looks like this error happens if the account being connected is a free plan in YouCanBook.Me. 
 
It looks like this integration requires a paid plan and the connecting account to have Admin permissions in YouCanBook.Me. More details about this here: https://support.youcanbook.me/article/71-integrating-zapier-with-your-youcanbook-me-account

If you are on the paid plan and still hitting this, I actually might recommend opening a ticket with my friends in support to dig into your zap logs a bit more with ya.

Thanks so much! 

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