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Unable to find an Instagram Business Account when setting up my Zap to publish the photos.


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29 replies

  • New
  • 2 replies
  • February 15, 2025

Hi ​@ken.a I solved it. It had nothing to do with zapier but with instagram. My facebook account was not listed as a site on my instagram. I could fix it now. Thanks anyways

 


ken.a
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  • Zapier Staff
  • 6360 replies
  • February 17, 2025

That’s an amazing news ​@PowerPunch! Thank you for looping back with an update here!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗


  • New
  • 1 reply
  • February 24, 2025

Had the same issue, nothing to do with Zapier, issue is with convoluted process and permission structure on Meta side.

Your Instagram account needs to be linked to your Meta business account but you also need to have a Facebook page in the same group AND, Instagram and DB pages need to be linked to each other directly, having them under the same business account is not enough. 


SamB
Community Manager
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  • Community Manager
  • 7415 replies
  • February 24, 2025

Thanks so much for sharing details of what worked for you, ​@dusko.a! 🤗 It’s really helpful to know that the Instagram account needs to be linked to the Meta business account, have a Facebook page in the same group, and that the Instagram and Facebook pages must be directly linked to each other. This will definitely help others running into the same issue.

Appreciate you taking the time to post this—thanks again! 🙌