Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Trying to connect Wordpress to Zapier, getting an "Error parsing response" error

Did this topic help you find an answer to your question?
86% found this helpful
Show first post
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

163 replies

E
  • Elvisfrog
  • New
  • 2 replies
  • November 20, 2020

Same here if you could add to the list. 

I don’t know if this is related but I already have Zapier for WooCommerce installed and that works, just installed the Zapier for WordPress as trying to do some integration with Teams.

steph.n
Forum|alt.badge.img+8
  • steph.nBuilder
  • Builder
  • 899 replies
  • November 23, 2020

Hey @Clayton - I’ve just added you to the list of impacted users. Thanks!

steph.n
Forum|alt.badge.img+8
  • steph.nBuilder
  • Builder
  • 899 replies
  • November 23, 2020

@Elvisfrog - Added you also. Thanks!

E
  • Elvisfrog
  • New
  • 2 replies
  • November 23, 2020

My issue is resolved, firewall issue for me. Working now. Thanks.

steph.n
1 person likes this
  • steph.n
    steph.n
Liz_Roberts
Forum|alt.badge.img+8
  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • November 23, 2020

@Clayton you have been added to this issue so that you will be contacted via email with updates!

H
  • hjwert
  • New
  • 3 replies
  • November 24, 2020

I had this error. It got fixed by changing the Permalinks structure in WordPress.

 

nicksimard
steph.n
2 people like this
  • nicksimard
    nicksimard
  • steph.n
    steph.n
E
  • Eoro
  • New
  • 1 reply
  • November 27, 2020

Cannot connect Wordpress to Zapier

R
  • ryanred13
  • New
  • 1 reply
  • December 1, 2020

Hi there,

I am having the same issues:

authentication failed: Error parsing response. We got: "<!DOCTYPE html><html lang="en-US" class="no-js"><head> <script async src="https://www.googletagmana"

I am running Wordpress 5.5.3

Can you please help?

Thanks

T
  • timspencer
  • New
  • 2 replies
  • December 3, 2020

Same error as others have noted above….can you please add me to list of impacted users?

steph.n
1 person likes this
  • steph.n
    steph.n
A
  • argilmourBeginner
  • Beginner
  • 1 reply
  • December 3, 2020

I had Zapier working with Woocommerce but today it stopped working and now I can’t connect again. I get this:

We hit an error adding your new account

authentication failed: Could not interpret the authentication response.

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

I have followed all of the guidance - turning off plugins, permalinks, themes etc but nothing works.

Please help

C

Hello there! I’m having the same error trying to connect my wordpress with Zapier. 

I realize that Wordfence was blocking your IPs, I’ve added these to the whitelist but the error persist.

 

 

steph.n
Forum|alt.badge.img+8
  • steph.nBuilder
  • Builder
  • 899 replies
  • December 7, 2020

Hi @Eoro @ryanred13 @timspencer @argilmour @Consultorsalud - I’ve added you all to the impacted users list. Thanks!

B

Please add me to this group as an impacted user. Note I am adding this to a fresh 5.6 Wordpress without any plugins and the error still appears. 

K

Having the exact same issue here. Please add me to the list...

V

I have the same problem, but i think that i know the reason: My web hosting.

I have to get your IP, so i can add it to whitelist.

Liz_Roberts
Forum|alt.badge.img+8
  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • December 11, 2020

@Bret_Madden @ken@mightyc.io @Verlaagd Plafond you have been added to this report and will receive updates via email.

A
  • abdullah
  • New
  • 1 reply
  • December 13, 2020

I am having the same issue I can not activate the plugin on WP 5.6

steph.n
Forum|alt.badge.img+8
  • steph.nBuilder
  • Builder
  • 899 replies
  • December 14, 2020

@abdullah - You’ve been added to this report and will receive updates via email. Thanks!

V
  • vbwtf
  • New
  • 2 replies
  • December 16, 2020

Hello, i’m getting this error

 

authentication failed: Error parsing response. We got: "<html> <head> <META NAME="robots" CONTENT="noindex,nofollow"> <script src="/_Incapsula_Resource?S"

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information1

Don’t know if it has to be with the same issue everyone is talking, if it is, can you add me to the affected accounts database just to be updated once is resolved?

Thank you! love zapier!:grinning:

Danvers
Forum|alt.badge.img+12
  • DanversZapier Staff
  • Zapier Staff
  • 3731 replies
  • December 16, 2020

Hi @Clayton!

 

Thanks for your message about this, I think that the best way forward here would be for you to contact the Zapier Support Team using the Get Help form:https://zapier.com/app/get-help

They will be able to take a closer look at this error with you and can either troubleshoot with you or add you to the relevant issue report if needed. 

J

Same problem.

 

We hit an error adding your new account

authentication failed: Error parsing response. We got: "<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>404 Not Found</title> </head>"

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information
Liz_Roberts
Forum|alt.badge.img+8
  • Liz_RobertsZapier Staff
  • Zapier Staff
  • 1366 replies
  • December 28, 2020

@johnydewitte sorry you are encountering this! I have added you as an impacted user so that you will receive updates via email.

M
  • Miriamros
  • New
  • 1 reply
  • December 31, 2020

Hi!

Same problem.

authentication failed: Error parsing response. We got: "<!DOCTYPE html> <html style="height:100%"> <head> <meta name="viewport" content="width=device-width,"

 

 

Many thanks

B

Hi!  I am having the same issue, would like to be added to the list for updates.

Danvers
Forum|alt.badge.img+12
  • DanversZapier Staff
  • Zapier Staff
  • 3731 replies
  • January 4, 2021

Hi - @Miriamros from the error message that you shared it looks like you’re running into the same issue as others on this post. I’ve added you as an affected user on the issue so you’ll get an email from us when it’s resolved. 

 

@betsyladyzhets I’ve also added you as an affected user. If you haven’t already checked it out, it would also be worth taking a look at the Wordpress Common Problems help guide to double-check that there’s not something there that will help: https://zapier.com/help/doc/common-problems-wordpress

B
1 person likes this
  • B
    betsyladyzhets
Terms & Conditions