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Hello everyone! I need help in determining what could be my issue here. Fairly new in this app. 

Here’s my workflow: 

Trigger: Calendly Invitee Created

Filter: Exact Event Name (since I have multiple events)

Send Gmail based on the questions from the Calendly invite and event

 

For some reason, I’m just stuck in the Calendly invite. It’s not moving into the filter so that it could send the Gmail. The test works well, but whenever I create a sample new invite, it’s not working. 

 

Any ideas please? :(

 

Thanks! 

 

 

Hi ​@hotfudge101,

 

Welcome to the Community.

 

If your Zap test works but isn't triggering with new data, it could be due to trigger or filter setup issues. Ensure the connected Calendly account matches where new invitees are created and that the event name in the filter matches precisely, as filters are case-sensitive. Check your Zap History for error details, and try reconnecting your Calendly account.

 

I hope this helps. If you have any other questions, please don't hesitate to ask.


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