Question

My Zap fails to detect new VideoAsk responses despite troubleshooting attempts.

  • 30 May 2023
  • 1 reply
  • 26 views

Since 21:32 Zapier no longer detects new VideoAsk responses. I've tried everything, recreating the automation, unlinking and relinking VideoAsk, running the test (and it detects it by inserting the test records).

 

 


1 reply

Userlevel 7
Badge +11

Hi @Ayd!

I checked our Support tickets and I did see one other person experiencing something similar with VideoAsk. I think your best bet is to contact our Support team about the issue, since they’ll have access to more debugging and troubleshooting tools. And if there’s a bug, they can report it so our team and VideoAsk’s team can look into it.

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