About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Lemlist authentication error: The app returned, "The authentication you supplied is incorrect."

  • 7 September 2022
  • 3 replies
  • 126 views
M

Hello 

I am trying to create a connection between Lemlist and Pipedrive but I can't.

Also, the trigger I'm interested in "mark a prospect as interested" doesn't appear. Is it because of the Free plan of the Zapier account that the options are limited? 

 

Thank you, 

Marcy

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Danvers
Userlevel 7
Badge +12

Hi @Marcy 2N!

If you’re seeing that error, it means that there’s a problem connecting one of the apps to Zapier. Which app were you trying to connect when you saw that issue?

 

the trigger I'm interested in "mark a prospect as interested"

Is that from Pipedrive or Lemlist? In either case you might be able to use the ‘New Activity’ trigger and then select the type of activity you want to trigger the Zap. We can double check whether or not marking a prospect as interested would fit into that if you let us know which app you’re using as a trigger. 

 

Being on a Free plan doesn’t limit the triggers or actions that you have available within an app. It does limit which apps you can use, the number of Zaps you have, the number of tasks you can have per month and the number of steps in your Zap. You can find more information about that on our pricing page: https://zapier.com/pricing Scroll to the bottom to see some frequently asked questions :) 

 

Thanks!

M

Hi Danvers, Oh Thank you so much !

This message appear when i'm trying to connect Zapier and my Lemlist account.

I'm trying to connect Lemlist and Zapier.

Danvers
Userlevel 7
Badge +12

Thanks for letting us know which app you saw the error with. 

Did you get the login details for Lemlist on the integrations screen from your Lemlist dashboard? That’s what the help text suggests when you’re logging in. 

 

If you tried that and are still having trouble, then it’ll be best to talk to the Zapier Support team to look at this with you. I can see that you already have a ticket open with them, so you can reply to their last email with the details that they asked for. 

Thanks!

Terms & Conditions