Skip to main content
Question

How do I connect Nextiva to Zapier without a username?


I’m trying to connect Nextiva to a Zap- it gives a popup to login but doesn’t specify if I’m providing Zapier or Nextiva credentials. After I submit either set of credentials, it shows this:

 

 

Problem is… I don’t have a username for Zapier! I log in with my email so I’m using my email address… what do I do?

Did this topic help you find an answer to your question?

2 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi ​@millerb 

The Nextiva Zap app connection expects your Nextiva account info, rather than your Zapier info.


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6324 replies
  • January 29, 2025

Hi ​@millerb,

Before we dig deeper into this, could you please try using your Nextiva credentials and see if it’ll return the same error.

I'll be keeping an eye out for your response!