Question

Failed to add Subscriber to Tag in Mailchimp. The mailchimp step hit an error

  • 10 October 2023
  • 3 replies
  • 14 views

Userlevel 1

I’m trying to connect Monday CRM and MailChimp so I can automatically add email to a Tag. I checked everything and it looks correct. But the Zap “stopped” due to an error. This is what it says. 

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3 replies

Userlevel 7
Badge +6

Hi @kmadrigal,

Nice observation! 😊 Just a heads up, before using the “Add Subscriber to Tag” action, make sure the subscriber is already in Mailchimp. Adding the “Add/Update Subscriber” action before the “Add Subscriber to Tag” should do the trick.

Hope this helps!

 

Userlevel 1

I think I figured it out. I selected “Add Subscriber to Tag” but the contact was not a subscriber. So I changed it to “Add/Update Subscriber”

 

Userlevel 7
Badge +14

Hi @kmadrigal 

Good question.

We would need to see detailed screenshots with how your Mailchimp Zap step is configured in the Zap Edit mode.

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