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  • Error: Failed to fetch a form entry from WPForms. Error while retrieving: JSON results array could not be located.
Question

Error: Failed to fetch a form entry from WPForms. Error while retrieving: JSON results array could not be located.

  • 27 November 2022
  • 2 replies
  • 73 views
A

Hi, I've tried contacting support earlier but haven't gotten a response.

My Zapier account has a wp form connection that works correctly, but when I try to connect other wp forms accounts, an error occurs:

Error while retrieving: JSON results array could not be located.


I connect zapier in wp forms

 

I choose the form
 


but it returns this error in the test
 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

robschmidt
Userlevel 7
Badge +9

Hi @Andersonmoreira 

Make sure you pick the correct form here, you cant type it in.

Alternatively use this WpForm add-on with Webhook by Zapier, it will make things easier: https://wpforms.com/addons/webhooks-addon/

 

Outliant.com | Zapier Expert
Danvers
Userlevel 7
Badge +12

Hi @Andersonmoreira!

Were you able to set up your Zap by selecting the form from the dropdown list? If you’re still having some trouble with this Zap, please let us know we’re happy to help! :)

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