When trying to set up a Zapier shortcut, which would upload my new Soundcloud likes to a Google Drive, Zapier is telling me my Soundcloud account is expired (see attached picture). Not sure what that means, as I can use the SC account just fine.
This seems to be the same issue as described in this discussion, just in that case it’s a Youtube account and not Soundcloud.
Best answer by DanversBest answer by Danvers
I wanted to pop in and update this thread in case anyone is having a similar issue. Our support team found that this was related to an issue with SoundCloud authorization and Zapier.
In case you didn’t see the reply from our team @friendlyneighbour, they have added you to the issue report, which means that we’ll send you an email when we have an update.
To continue on what @christina.d said, have you tried reconnecting the app by clicking on the “Please Reconnect Here”? This sometimes happens from the App side (like it does for me with RingCentral) BUT once the zap is turned on it doesn't affect it. This also sometimes happen when you change the API key or the password of your account (depending on the authentication method of the app).
Please let us know if reconnecting the app this way doesn't work.
To continue on what @christina.d said, have you tried reconnecting the app by clicking on the “Please Reconnect Here”? This sometimes happens from the App side (like it does for me with RingCentral) BUT once the zap is turned on it doesn't affect it. This also sometimes happen when you change the API key or the password of your account (depending on the authentication method of the app).
Please let us know if reconnecting the app this way doesn't work.
Hey there! Yes I tried turning on the Zap, but it loads for a couple seconds and then does not turn on, with an error message. I’ve also tried the “Please Reconnect Here” option, which as I described in the support ticket I opened, might sometimes show no issue for maybe 10 seconds or until I reopen the tab or exit to another one (I don’t remember exactly), but ultimately does not connect. I’m not sure what an API key is, but I havent changed my password to Soundcloud or Zapier unless it was to see if that might fix the problem (again don’t quite remember which I account I did change a password recently, if one at all).
I wanted to pop in and update this thread in case anyone is having a similar issue. Our support team found that this was related to an issue with SoundCloud authorization and Zapier.
In case you didn’t see the reply from our team @friendlyneighbour, they have added you to the issue report, which means that we’ll send you an email when we have an update.
This issue hasn’t been fixed yet, I’m sorry about that. I've added you to the list of users who are affected by this, and you'll receive an email if we have any updates about this.
This issue hasn’t been fixed yet, I’m sorry about that. I've added you to the list of users who are affected by this, and you'll receive an email if we have any updates about this.
Hello i also have the same issue, can i be notified on the fix too ? Greetings :]
Hi @StuartWooster, @Shushan, @t0man and @Voyager640! 👋
I’m so sorry to hear that you’re all running into this same issue as well. I’ve added you all to the list of affected users. There doesn't appear to be any workarounds for this at present but we’ll be sure to share any that we come across here.
I can’t make any promises as to when this will be resolved by but we’ll definitely send you all a notification by email as soon as it is! 🙂