About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Create Trustpilot Invitation from Google Sheet (ZAP ERROR)

A

Hello, 

I have created a Zap that takes data from Google sheet to send Trustpilot invitation to our users. This Zap was working fine without any issues but now Zap is showing 404 error. 

 

I have tried to edit ZAP and tested its action which is showing this error:

“Failed to create a createinvitationv2 in Trustpilot

Required field "Recipient E-Mail Address" (recipientEmail) is missing. Required field "Reference Id" (referenceId) is missing.”

 

But, I have verified in Setup Action google sheet fields are mapped correctly.

 

 

Please can you look into this and help me to fix this issue.?


Thanks

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @agilesparks 

Good question.

You need to make sure to test with sample trigger data that has values.

In the screenshot you provided, none of the mapped variables have values for the required fields, thus the error when testing the Zap step.

Help article for how to change your trigger data: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

NOTE: If you made an adjustment to your GSheet recently, that may be the root cause of the Zap issue.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

Hi @Troy Tessalone, 

Thank you for checking my issue. 

 

Yes, We are adding new users into our GSheet, Please can you tell me how I can fix this issue? 

Also I am going to test it with sample trigger data that has values.

 

Troy Tessalone
Userlevel 7
Badge +14

@agilesparks 

Check your Zap trigger data to see which row ID is being returned, then check that against the GSheet to understand why those cells have no data.

 

Help article for how to change your trigger data: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Terms & Conditions