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Best answer

AWS RDS (Mysql) problem connection

  • 14 December 2020
  • 30 replies
  • 1042 views
Show first post
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

30 replies

Danvers
Userlevel 7
Badge +12

Hi @Chris Colligan!

 

In this case, the issue was the version of MySQL being used. Here’s what our Support Team had to say:

This kind of "255" error is MySQL's way of saying that Zapier isn't able to connect with your version of MySQL. Currently, it's not possible for Zapier to connect with MySQL versions of 8.0+

 

Right now, it would only be possible for Zapier to connect with a database running an earlier version of MySQL. We do have a feature request open to add compatibility with later versions, let us know if you’d like to be added to that feature request!

C

@steph.n @pedropsb Was there a resolution to this issue?

steph.n
Userlevel 7
Badge +8

Hi @pedropsb - Our support team will be with you shortly about the error. Please watch for their outreach in your inbox. Thanks!

P
Userlevel 1

Hi, @steph.n 

I'm tried again, but the result can't change: "

authentication failed: Could not connect with ***** and provided password. The response we got from the server is included below for debugging purposes. 255"

steph.n
Userlevel 7
Badge +8

Hi there @pedropsb - Before we dive in more into your issue, would you be able to reconnect your app in your My Apps? Please let us know what the outcome was and we’ll go from there. Thanks!

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