A Zap error when creating product details based on Glide app submissions, encountering a 'no such product' issue

  • 3 September 2023
  • 2 replies

Hey Guys, 


Hope you are all doing great. I’ve hit a bum in the road whilst doing some work for a client and would be great to hear you if you can help. 


So, Im creating a directory in Glide apps. When a new user comes onto the app and creates a listing they fill out this form : 


They enter their

  • Product Name
  • Product Description 
  • Image 
  • Price

Once they submit this form this zap runs : 


The idea is that the values from Glide will set the details for the product, this will then trigger another action that creates the price for that product. However it Keeps saying in the Zap history it stopped because it theres no such product as - “Whatever the product name is”. So I put a delay of 1 minute incase it takes some time to create but hit the same error. 


Would be great if someone could help out! 



Mitch Francis













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2 replies

Userlevel 7
Badge +14

Hi @Pick Your Playground 

Good question.

We would need to see detailed screenshots with how each of your Zap steps are configured along with the encountered error.

Userlevel 7
Badge +14

@Pick Your Playground

Step 2

Image field expects a file object or a file URL.

The value being sent from Glide is not a valid value for the Image field.


Step 3

You won’t need the Delay as Step 3, so you can delete that step.


Step 4

Stripe expects the Product ID from Step 3 for the Product field.



“Sample Value 4” is not a valid value for the Price field.


Step 5

Price field expects the Price ID from Step 4.