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Question

Airtable record repeatedly updated with same PandaDoc contract data

  • February 14, 2025
  • 5 replies
  • 14 views

Hi Zapier community -- first post here! I’m trying to use Zapier to link Airtable and PandaDoc. I’ve had success creating and sending contracts in PandaDoc using specific data from an Airtable record, but am stalled in successfully inputting the data from the signed contracts (PandaDoc) back into the airtable record. I understand I need a multi-step process, and so far I have my trigger set to when a document from PandaDoc has a status change → Find Record in Airtable → Update Record in Airtable. But once published, the unique data from the PandaDoc contracts keeps updating to the same Airtable record, when really each document in PandaDoc corresponds to a specific record in Airtable. I’m not sure if that makes sense, but would LOVE some help! 

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5 replies

Troy Tessalone
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  • Zapier Expert
  • 31047 replies
  • February 14, 2025

Hi ​@QHEvents 

You need to map the record ID returned from the Find Record step to the Update Record step for Airtable.


  • Author
  • Beginner
  • 2 replies
  • February 16, 2025

Thank you!


SamB
Community Manager
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  • Community Manager
  • 7532 replies
  • February 21, 2025

​Hey ​@QHEvents, just checking in—were you able to get things working by mapping the record ID as Troy suggested?

Keen to make sure you’re all set here, so let us know if you still need any help! 🙂


  • Author
  • Beginner
  • 2 replies
  • February 21, 2025

Yes! Things seem to be working now (there are a few fields that aren’t accepting the data, but overall I’m getting the hang of it). Thank you. 


SamB
Community Manager
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  • Community Manager
  • 7532 replies
  • February 24, 2025

Great to hear things are working now, ​@QHEvents! 🎉 If you’re still having trouble with those fields, feel free to share more details on that and we’ll be happy to help. In the meantime, happy Zapping! 😁⚡