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Question

Zapier isn't fetching Zoho Books invoice data after publishing Zap

  • February 11, 2025
  • 3 replies
  • 31 views

 

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3 replies

JammerS
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  • Zapier Staff
  • 2336 replies
  • February 12, 2025

Hi ​@Jake wills,

 

Welcome to the Community.

 

This error occurs when Zapier isn't receiving expected data from Zoho Books, likely due to connection issues, missing permissions, or API limitations. To troubleshoot, ensure Zoho Books is correctly connected in Zapier, verify API permissions, and test the trigger by creating a new invoice. Check if invoice fields are correctly mapped in the action step and manually refresh data if needed. API rate limits could also be a factor. If the issue persists, confirm the trigger type, whether invoice data appears in tests, and if the problem affects specific invoices.

 

I hope this helps. Let us know if you need further assistance.


  • Author
  • Beginner
  • 1 reply
  • February 12, 2025
JammerS wrote:

Hi ​@Jake wills,

 

Welcome to the Community.

 

This error occurs when Zapier isn't receiving expected data from Zoho Books, likely due to connection issues, missing permissions, or API limitations. To troubleshoot, ensure Zoho Books is correctly connected in Zapier, verify API permissions, and test the trigger by creating a new invoice. Check if invoice fields are correctly mapped in the action step and manually refresh data if needed. API rate limits could also be a factor. If the issue persists, confirm the trigger type, whether invoice data appears in tests, and if the problem affects specific invoices.

 

I hope this helps. Let us know if you need further assistance.

Thank you, sir! I’ll check this out, and if the issue isn’t resolved, I’ll reach out again.


SamB
Community Manager
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  • Community Manager
  • 7472 replies
  • February 18, 2025

Hey there ​@Jake wills 👋

Just checking in to see how things went with Jammer’s suggestion—did it work as hoped?

Keen to make sure you’re all set so let us know if you need any further help at all!