Mailchimp tag not syncing with Squarespace

Hi @Laura4voices 

For us to have more info, post screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings.

To help you troubleshoot, check your Zap Runs history for activity and to see the DATA IN/OUT for each step: https://zapier.com/app/history/

Thank you, I’ve added screen shot of my set up.
I was able to get a tag to come through when i entered an email address of a current subscriber of the form, but didn’t work for any new subscribers submissions

@Laura4voices 

Change Zap step 2, to this action: Mailchimp - Add/Update Subscriber

You can set the desired Tag.

Thank you! That worked for the test, but not for a new submission :(

adding screenshot of set up

@Laura4voices 

For us to updated info, post screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings.

here are the screen shots

@Laura4voices 

Check your Zap Runs history details to see the DATA IN/OUT for each step to help you troubleshoot: https://zapier.com/app/history/

@Laura4voices 

Help links for using Mailchimp in Zaps: https://zapier.com/apps/mailchimp/integrations#help

How do I know which subscribers were added through my Zap?

You can look at the Source field on a subscriber record, in your Mailchimp list, to see how it was added.

Subscribers won't show up in list immediately if you have double opt-in

If your MailChimp list has double opt-in enabled, you won't see any subscribers added by your zap until after that new subscriber clicks through the double opt-in email. However, your task history will show a successful task immediately, even if the subscriber does not confirm the double opt-in email.

@Laura4voices 

From your screenshot, the Source field shows 1 Subscriber was added directly from Squarespace and the other was added via Zapier.

@Laura4voices 

Help links for using Squarespace in Zaps: https://zapier.com/apps/squarespace/help

The form is hosted on Square space with a zapier connection - does this mean the connection is not

connection is not working?*

I tried to view zap history but font have access?

@Laura4voices 

Zap app connections can be managed here: https://zapier.com/app/connections

Squarespace can be a bit tricky to get working in Zaps.

Can be related to order of operations in terms of how you connect Squarespace to Zapier, whether directly via Zapier or connect Zapier via Squarespace.

Help link from Squarespace for using Zapier: https://support.squarespace.com/hc/en-us/articles/360000641507-Adding-form-integrations-with-Zapier

@Laura4voices 

If you are the owner of the Zapier account, then you should have access to the view Zap Run details.

Zapier help link for sharing app connections: https://help.zapier.com/hc/en-us/articles/8496326497037-Share-app-connections-with-members-of-your-account

Yes, I am the owner of the account as I am the one who created the account

@Laura4voices 

Try logging out then back in and make sure you using the correct owner logins for the Zapier account.

You can manage Zapier Team Members here: https://zapier.com/app/settings/1800878/members

@Laura4voices 

Another thing to check...

Did you delete the Zap?

Those could be Zap Runs related to a deleted Zap as indicated by the screenshot.