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Question

The Zap is creating duplicate blank contacts in LeadConnector from Formidable Forms

  • September 25, 2024
  • 1 reply
  • 7 views
Y

I have a zap set up based on a new formidable forms entry to create  an opportunity in lead connector. As the opportunity is created as a new lead, an automation then runs in HL that assigns a tag and assigns the lead to a user.

The issue is that the zap run only shows the contact, but in HL, we get the lead info plus a duplicate contact that is blank. What may be causing this?

Did this topic help you find an answer to your question?

1 reply

Troy Tessalone
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  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 30942 replies
  • September 25, 2024

Hi @Yasser Galeano 

One thing to check is the timestamps on the Zap Runs and the history logs in GHL to see which app may be causing the issue.

For us to have more info, post screenshots with how your Zap steps are outlined and configured in EDIT mode.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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