Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Shopify "Add a Tag to Customer" doesnt work - because of Data Out code wrong?

Y

 

Hi everyone, 

I have a connection between Airtable and Shopify, where I want to add a tag when the customer has a birthday. 

  • The Zap triggers when a birthday enters a view in Airtable.
  • It also finds customer in Shopify (I added a step to add the Shopify ID to Airtable to see it works)
  • The Zap also shows in Data in what to do: to add a tag called “birthday” to the customer
  • But the Data Out doesnt seem to be right, it shows the customer but not what to do, and therefore nothing is actually happening. 

Who has an idea how to fix it?

Data In

 

Data Out

 

Did this topic help you find an answer to your question?

3 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi @Yonatan 

For us to have more info, post screenshots showing how your Zap step is configured in EDIT mode for the ‘Action’ tab section.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
jayeshkumarbhatia
Forum|alt.badge.img+6

Hey @Yonatan ,

 

There is nothing wrong in the Zap that you created. Can you share what tags are visible on Shopify for this customer?

SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • 7517 replies
  • August 29, 2024

Hi @Yonatan 👋

Just wanted to check in here to see how things are going. Were you since able to fix the Zap? 

If you did we’d love it if you could share how you managed it - that would be super helpful to others in the Community having similar issues! 

And if not, if you set the Overwrite existing tags? field to false does that allow the tag to be added? Just wondering if it might be having an issue with replacing the existing tags for the customer.

Looking forward to hearing from you!

Reply


Terms & Conditions