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Failed to find or create a lead in Zoho CRM Error: Error parsing response. We got: ""


I am trying to connect Zoho CRM with Apollo AI, when trying a zap which is adding new leads in case the contact is not part of my data.

while testing I have the error: Failed to find or create a lead in Zoho CRM Error: Error parsing response. We got: ""

 

 

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3 replies

Troy Tessalone
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Hi @Elkoumy 

For us to have more context about the error, post screenshots showing how your Zap step ‘Action’ tab section is configured in EDIT mode.

 


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  • Beginner
  • 1 reply
  • August 18, 2024

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Hi Troy,

below are screenshots

 

 

 


Troy Tessalone
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@Elkoumy 

Looks like you are using a deprecated version of the Zoho CRM Find Lead event.

Try updating the Zap step to use the new replacement version of the Zap action.