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Zapier UI Issue when logged in


Hey guys,

I have a UI problem when opening up Zapier. All the applications are bundled up into the left side of the screen making it very difficult for me to navigate around Zapier in general (Please see screenshot image). I’ve reset my cookies and browser settings, but it’s still happening. I’m on Chrome and it’s zoom 100% by default. What can I do to fix this?

 

Best answer by Troy TessaloneBest answer by Troy Tessalone

Hi @KenTStory 

Things to check/try...

  • Try using a new/different private browser
  • Make sure your browser is updated
  • Make sure your device is updated
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13 replies

Troy Tessalone
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  • Zapier Expert
  • 30916 replies
  • Answer
  • May 6, 2024

Hi @KenTStory 

Things to check/try...

  • Try using a new/different private browser
  • Make sure your browser is updated
  • Make sure your device is updated

ken.a
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  • Zapier Staff
  • 6368 replies
  • May 7, 2024

Hi @KenTStory,

Welcome to the Community! 🎉

Just checking if you’re still running into this issue. Have you tried Troy’s suggestion here?

Please let us know if you’re still in need of assistance. We’re happy to help further! 🤗


  • Author
  • Beginner
  • 1 reply
  • May 7, 2024

Using incognito browser worked. If that worked, then i checked my extensions. Looks like one of them was messing up the UI. Thanks everyone!


ken.a
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  • Zapier Staff
  • 6368 replies
  • May 8, 2024

That’s great news @KenTStory!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗


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  • Beginner
  • 3 replies
  • May 20, 2024

Which Extension is causing the problem here? I don’t want to completely delete the extension, but just ensure its off on zapier


SamB
Community Manager
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  • Community Manager
  • 7442 replies
  • June 4, 2024

Hi @JMoore 👋

Not sure what browser extension @KenTStory had that caused the display issue, but perhaps you could try temporarily turning your browser extensions off one by one to see which one is causing issues with the display of the Zapier site. 

Alternatively, you could try opening Zapier using an incognito or private browsing window as they also mentioned that worked for them. 

Hope that helps to get you pointed in the right direction. If you run into any further issues or questions at all please let us know - happy to assist further! 🙂


I had the same problem for a week or so - thanks for the tip on extensions @KenTStory.

 

For me the extension causing issues was Mozbar.


SamB
Community Manager
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  • Community Manager
  • 7442 replies
  • November 5, 2024

Glad to hear you were able to identify the browser extension that was causing issues @Etaoin Shrdlu! 🎉 Really pleased @KenTStory’s tip helped to point you in the right direction 🙌

Loving the teamwork here! 🧡


  • New
  • 1 reply
  • December 18, 2024

Same problem here as 12/18/2024
I have updated the Browsers Chrome, Firefox and Brave. Nothing helps. 

I hope this issue can be resolved to avoid the headaches. 

 

 


same for me on chrome  !!  strange 

 

here are my extensions 

 


SamB
Community Manager
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  • Community Manager
  • 7442 replies
  • December 19, 2024

Hi @Isaias and ​@jacquespradel! 👋

I’m so sorry that you’re both running into this issue as well. I’d suggest disabling the extensions one by one to see if you can narrow down which one is causing some trouble, then disable it from running on the Zapier site

If it doesn’t appear to be the extensions that are causing the issue then try clearing your web browser’s cache and cookies to see if that helps to resolve the issue. 

Please keep us posted on how you get on, want to make sure this gets sorted out! 


True The extension Tactiq seems to cause the problem so i desable it

 

Thanks !! 


SamB
Community Manager
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  • Community Manager
  • 7442 replies
  • December 20, 2024

That’s great news, ​@jacquespradel! 🎉 I’m so pleased you were able to pinpoint which extension was causing issues here and get it disabled. Happy Zapping! ⚡