I am having trouble following the steps to attach a file to an outgoing email zap. The file is created in Google Docs. When I test the step, it is successful and there is a file that is sent but it is in a format that I cannot open. Here is an image of the attachment step:
+14Hi
The mapped values (static url + dynamic variable) result in an invalid url.
If you are trying to map a variable from Step 7, then remove the static url before the mapped variable.
Thanks for the reply Troy. I tried with just the static and just the dynamic on their own but still no go. I combined to see if that would work but it still did not.
Here is the zap to send an email with the file I want to send (which was successful):
Here is my email sent with the file in a format I cannot open. Was expecting it to be a pdf:
This is what I get when i send this type of link:
Here are all my choices to include but none of them seem to work. I get the same download as above.
+14Help article about sending files in Zaps: https://help.zapier.com/hc/en-us/articles/8496288813453
Make sure there are no leading/trailing spaces in the Attachment field.
You may need to add a step to adjust the GDrive File Sharing Preference to make the file public.
I would like to pay someone at your help desk to help me figure this out. I have gone back and forth 10x with the support desk trying to explain this situation and keep getting the same response by the support bots saying to give access to the file i'd like to attach (which I have).
I am just not sure how to proceed and would appreciate a human to get back to me. I am sure this is an easy fix but I need visual instructions and not just text on what to do here. Please send me a human response.
Here is the information support requested:
When a new form is submitted requires more info | Zapier this is the link to my zap I need help with.
Here are screen shots of me going through the steps to attach a document with the 'Authorization Fail' at the end even though I Authorized the file to be shared.
Like I said, I would pay someone at this point to get help.
+14Hi
If you are looking to hire help, check out the directory of Certified Zapier Experts: https://zapier.com/experts
+14For Step 7, the File field description indicates it expects a file object.
Help article for using files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps
For Step 8, for the Attachments field, try using this variable:
+6Hi
I just came across your post here and wanted to check in here to see how you’re getting on. Are you able to follow Troy’s suggestion to use the file object in the “File” field?
Please do let us know if you’re still in need of some help on this at all we’re happy to assist further! 🤗
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
