Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Change to Free Plan - Cannot publish anymore

T

I was on the (free) Legacy Plan where my Zaps was working but limited. So I switched to the Free Plan - but now, I cannot publish any Zap anymore and all Zaps are switched off. Attempt to switch on fail without an error.


Any ideas?

    Did this topic help you find an answer to your question?

    2 replies

    T
    • terra3110Beginner
    • Author
    • Beginner
    • 2 replies
    • April 15, 2024

    Problem solved. The Legacy FreE Plan has only 10 messages a month, but allow multi step zaps. The new one not. The next Plan already cost $52/month, so that is now a little bit frustrating. :-(

    SamB
    Community Manager
    Forum|alt.badge.img+11
    • SamBCommunity Manager
    • Community Manager
    • 7472 replies
    • April 15, 2024

    Thanks for following up here @terra3110 to share what the cause of the issue was. Sorry to hear that switching to the new version of the Free plan caused your Zaps to break! 

    Totally understand how upgrading to a paid plan isn’t ideal, especially given that the Zaps were working previously on the legacy version of the free plan. It’s not possible to move your account back to that legacy free plan unfortunately. Really wish I had better news to share on that.

    I’m not sure what Zaps you’ve currently got in your account but perhaps you might be able to split the existing workflows up into a series of two-step Zaps? If you need any help on that, just share a quick breakdown of the trigger and actions in the Zap and, if it’s possible for them to be split, I’d be happy to help make some suggestions on how best to do that.

    Looking forward to hearing from you!

    Reply


    Terms & Conditions