Skip to main content
Best answer

Stripe Customer Email "no data"

  • March 10, 2024
  • 4 replies
  • 135 views

Hello!

I am setting up a zap to take stripe customer data, after buying a specific product, and put that email into a specific ActiveCampaign List. However, I keep getting an error on the ActiveCampaign test ‘The app returned "Missing Required Field(s) for Subscription Action".’

 

Steps:

  1. Trigger: Checkout Session Completed in Stripe
  2. Filter: Line items price product contains “xyz product id from stripe”
  3. ActiveCampaign Subscribe from x ListID. I don’t have contact ID so I filled in the email address field with stripe “customer details email” but it says no data in italics:

Any idea what is going on? I can’t seem to get the Stripe Email to match to the Active Campaign Email field.

 

Please Help!

Best answer by Bennifer1023Best answer by Bennifer1023

I got it resolved, metadata from Stripe wasn’t coming through properly, but it finally synced

 

You can resolve/delete this post

View original
Did this topic help you find an answer to your question?

4 replies

  • Author
  • New
  • 1 reply
  • Answer
  • March 10, 2024

I got it resolved, metadata from Stripe wasn’t coming through properly, but it finally synced

 

You can resolve/delete this post


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6360 replies
  • March 11, 2024

That’s an awesome news @Bennifer1023! We’re glad to hear that the issue is now resolved! 🎉

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗


  • 1 reply
  • March 11, 2024

thanks for sharing 


  • Beginner
  • 2 replies
  • July 4, 2024

Could you please share how you got it to work, this is happening to us too and we’ve tried trouble shooting with no luck. @Bennifer1023