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Best answer

DotDigital error: Contact data field phone does not exist. Error_Contact_Invalid (status: 400)

J

I created connection to send FB leads data to DotDigital.

All FB leads data comes through correctly, but when I try to select data fields in DotDigital, it shows the error.

I can only select last name, first name data fields which I tested without error. When I add phone number, address, postcode, and test, it shows the prompt as below:

 

 

Thanks.

Best answer by Troy TessaloneBest answer by Troy Tessalone

@JasonNA 

Error from dotdigital is indicating the PHONE field does not exist.

Check the field description for possible guidance.

 

 

 

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Did this topic help you find an answer to your question?

3 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi @JasonNA 

To help give us more context about the error, post screenshots with how the steps are outlined and configured, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J
  • JasonNABeginner
  • Author
  • Beginner
  • 1 reply
  • March 7, 2024

 

Hi Troy,

This is the steps

 

This is Action for DotDigital

Trigger testing was successful, facing the error when I test dotdigital

 

Thanks

Troy Tessalone
Forum|alt.badge.img+14
  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 30959 replies
  • Answer
  • March 7, 2024

@JasonNA 

Error from dotdigital is indicating the PHONE field does not exist.

Check the field description for possible guidance.

 

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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