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Question

Failed to create a create sales invoice in Xero

  • January 5, 2024
  • 1 reply
  • 43 views

Hi

I am trying to connect Shopify to XERO, but when I test the ZAP I get this error

 

Failed to create a create sales invoice in Xero

A validation exception occurred, Item code '-1775174068' is not valid

 

What doe it mean, as I cannot fine ‘Item Code - 1775174068 anywhere… https://app.screencast.com/BwVa544Ol88D4 

This exist in Shopify, maybe it needs to exist in XERO?  I have just changed the connection from Live accounts to Demo account as I don’t want to import anything in to the live accounts. 

So maybe that is the problem? 

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1 reply

Troy Tessalone
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Hi @wood1e1 

Check the field descriptions for guidance.

Note: In the Description field you will want to remove the static “descrip” value before the mapped variable.