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Kartra list subscription fails despite successful Zap test.


I tried to use Zapier import my member email from skool QA to Kartra subscribe lead to list. The running test go smooth and when I accept new member in the community. The email did not go through to my kartra list. 

 

Best answer by Troy Tessalone

@MrMike 

You need 2 action steps:

first create the lead

then subscribe the lead to the list

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12 replies

Troy Tessalone
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Hi @MrMike 

Good question.

Try adding this Zap step: Kartra - Create New Lead

 


  • Author
  • Beginner
  • 6 replies
  • December 6, 2023

The problem here is when I do that, it not going to be automatic the lead go to the list.

 


Troy Tessalone
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  • Zapier Expert
  • 30957 replies
  • Answer
  • December 6, 2023

@MrMike 

You need 2 action steps:

first create the lead

then subscribe the lead to the list


  • Author
  • Beginner
  • 6 replies
  • December 6, 2023

 

I already test that step too, don’t work. I put lead details and give me no data.

and so I put success on email, it seem not right.


Troy Tessalone
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@MrMike 

The Email field expects an email address value.

 


  • Author
  • Beginner
  • 6 replies
  • December 6, 2023

There are no option from kartra is email

 unless is from skool, which make no sense.


Troy Tessalone
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@MrMike 

Did you try mapping the email address from step 1 like you did in step 2?

 


  • Author
  • Beginner
  • 6 replies
  • December 6, 2023

Yes I did, so what wrong with Zapier system?

 


Troy Tessalone
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@MrMike 

In Step 3, for the Email field, you should map this variable from step 1. (post updated screenshots)

 


  • Author
  • Beginner
  • 6 replies
  • December 9, 2023

Ok Troy, I will give it a try and get back to you


  • Author
  • Beginner
  • 6 replies
  • February 14, 2024

Thank you so much @Troy Tessalone it’s work now =)


ken.a
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  • Zapier Staff
  • 6388 replies
  • February 14, 2024

That’s an amazing news @MrMike! Big thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗