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Question

Unable to set up Mailjet action in OptinMonster in my Zap


I am using the zap template for optinmonster to mailjet.  Optinmonster connected fine.  On the mailjet side, the account connects but when I try and set up the action, none of the mailjet field are available. I just get “no option available” in the dropdown.  

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4 replies

Troy Tessalone
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Hi @treb 

Good question.

To help us have context, please post detailed screenshots with how your Zap steps are configured.

Help: https://www.mailjet.com/resources/integrations/zapier/


  • Author
  • New
  • 1 reply
  • November 23, 2023

I’ve attached a screen shot.  Basically any field / dropdown where the data is being pulled from mailjet says “no available option”  

Templates and email addresses are set up within mailjet.

Your help is greatly appreciated.


Troy Tessalone
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SamB
Community Manager
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  • Community Manager
  • 7442 replies
  • November 30, 2023

Hello there @treb! 👋

Were you able to get things solved using the help article Troy shared? 

If not, it could be that the email you’re wanting to select isn’t a verified sender address within your Mailjet account yet. In which can you may need to check out Mailjet’s guides on how to manually validate sender address or a sending domain.

Hope that helps. Keen to ensure you’re all set so please do keep us updated on how you’re getting on with this!