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Trouble connecting with MemberPress/WordPress - Authentication Failed - Mod_Security


I’m trying to connect Zapier to my MemberPress plug-in on WordPress and I get a ‘authentication failed’ error message that is preventing the connection. Screenshot attached. Has anyone experienced this? I can’t find a solution. Thanks!

 

Best answer by hollywoodeditingmentorBest answer by hollywoodeditingmentor

So I went ahead and contacted my hosting provider. Showed them the screenshot of the error message. They made some changes to my site’s Mod_Security and now the connection works!

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3 replies

Troy Tessalone
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So I went ahead and contacted my hosting provider. Showed them the screenshot of the error message. They made some changes to my site’s Mod_Security and now the connection works!


ken.a
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  • Zapier Staff
  • 6380 replies
  • October 30, 2023

That’s an amazing news @hollywoodeditingmentor! I’m glad to hear that the connection is now working!

Also, thank you for updating this post on how you solved the issue this will be helpful to our other amazing Community members who might run into the similar problem.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗