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Text Formatter Not Splitting Email as 2 Separate Outputs


James Blackwell

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I am fetching data from Docusign where there's 2 emails, I added a simple Formatter step to split those into 2 emails but when I try to fetch them, they are still showing as 1 output. Tried both Splitting on comma and simply using email extraction.

 

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13 replies

Troy Tessalone
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Hi @James Blackwell 

Good question.

Please post screenshots with how the Action section in the Formatter step is configured.

 


James Blackwell
Troy Tessalone wrote:

Hi @James Blackwell 

Good question.

Please post screenshots with how the Action section in the Formatter step is configured.

 

 


Troy Tessalone
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@James Blackwell 

That screenshot is for the App & Event section, but we need to see the Action section.

 

Please post screenshots with how the Action section in the Formatter step is configured.

 


James Blackwell
Troy Tessalone wrote:

@James Blackwell

That screenshot is for the App & Event section, but we need to see the Action section.

 

Please post screenshots with how the Action section in the Formatter step is configured.

 

I'm sorry here you go:
 

 


Troy Tessalone
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@James Blackwell 

How are you trying to use the email addresses in the following Zap action steps? (screenshots)


James Blackwell

I dont understand your question, I'm trying to split that data into 2 email addresses and then send an email + add the member to Skool. 


 


Troy Tessalone
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@James Blackwell 

The email addresses from DocuSign are in an array of items.

If you are trying to use both email addresses separately, then try using the Looping app to iterate over each: https://zapier.com/apps/looping/help

You shouldn’t need the Formatter step if using Looping.

 


James Blackwell
Troy Tessalone wrote:

@James Blackwell

The email addresses from DocuSign are in an array of items.

If you are trying to use both email addresses separately, then try using the Looping app to iterate over each: https://zapier.com/apps/looping/help

You shouldn’t need the Formatter step if using Looping.

 

I can swear this was easily done using the Formatting feature before. Did you guys change it?


Troy Tessalone
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@James Blackwell 

I don’t work for Zapier.

 

I'm trying to split that data into 2 email addresses and then send an email + add the member to Skool. 

Are you trying to use both email addresses?

If yes, then use these Zap steps:

  • Looping
  • Gmail
  • Skool

 

Are you trying to only use 1 email addresses?

If yes, then use these Zap steps:

  • Looping
  • Filter
  • Gmail
  • Skool

James Blackwell

Thanks for your help so far Troy. I added a Looping step now but not sure how to extract the 2nd email from this:

 

 


Troy Tessalone
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@James Blackwell

Try these Zap steps:

  • Looping - Create Loop from Line Items
  • Filter
    • Email does not include @[your domain]
  • Gmail - Send Email
  • Skool - Invite Member

James Blackwell

That's what I did but its not returning the Loop Iteration 2 value separately. 

 

 


Troy Tessalone
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@James Blackwell 

Looping help article indicates this: https://help.zapier.com/hc/en-us/articles/8496106701453-Loop-your-Zap-actions

 

Try turning the Zap ON and testing.