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Question

OneDrive error: Unauthorized user. No credentials supplied

Bradm

Hello - 

 

I’m trying to create an automation that triggers when a document is signed in dropbox sign. The automation would do the following:

  • Search for the onedrive folder
  • Upload the file into the onedrive folder. 

However, I’m having trouble getting the correct attachment to upload and the zap errors out with the message “Unauthorized user. No credentials supplied” 

 

Did this topic help you find an answer to your question?

3 replies

Troy Tessalone
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Hi @Bradm 

Good question.

Some things to check:

  1. OneDrive Zap app connection: https://zapier.com/app/connections
  2. The File URL is publicly accessible as a direct download link
    1. Copy and paste into a browser to see if it immediately initiates a file download
⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D
Troy Tessalone wrote:

Hi @Bradm 

Good question.

Some things to check:

  1. OneDrive Zap app connection: https://zapier.com/app/connections
  2. The File URL is publicly accessible as a direct download link
    1. Copy and paste into a browser to see if it immediately initiates a file download

Hi @Troy Tessalone -- running into a similar problem, but with uploading files signed through Dropbox Sign to Google Drive.

I get the exact same error message, and can confirm for #2 that the URL requires a Dropbox signin to trigger a direct download

Troy Tessalone
Forum|alt.badge.img+14

Hi @dominichatol 

Probably best to post your own topic with screenshots so it gets proper attention, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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