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Field Service Management error: AxiosError: Request failed with status code 404


BStilly

One of my app has been deleted and not Im getting an error message. 

 

Best answer by ken.aBest answer by ken.a

Hi @BStilly,

No worries at all! It seems like our fantastic Support team has already replied and you've managed to resolve the issue - that's great news! For the benefit of our wonderful Community members who might encounter a similar issue, I'll share the response from our Support team here:

I took a look at your account, and it appears you may have resolved the issue by reconnecting the Field Service Management Powered by GPS Insight with Zapier. 

Often, app connections can expire due to various factors such as changed passwords, expired authorization tokens, or updated login details. Reconnecting the app with Zapier typically resolves these issues. You can find more information on managing app connections in our documentation:
Manage your app connections

If you have any other questions, please don’t hesitate to reach out in the Community. We’re always happy to help! 😊

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6 replies

christina.d
Forum|alt.badge.img+9
  • Zapier Staff
  • 2653 replies
  • June 16, 2023

Hey @BStilly - thanks for reaching out in community! Sorry to hear you’re running into this and we definitely want to help!

Are you able to elaborate a bit more by what you mean by recovering a deleted app? 

If you’re looking to recover a deleted zap, that’s definitely doable! More on that here.

If you’re experiencing something else entirely, if you don’t mind sharing the apps you’re using, and any screenshots of error messages you may be seeing (usually you’ll see this in the zap history) and/or where you’re seeing them that may help us troubleshoot a bit more with you.

Thanks in advance for your help!


BStilly
  • Author
  • Beginner
  • 4 replies
  • June 16, 2023

Thank you for following up.  Im having trouble connecting the Field Service Management | Powered by GPS Insight app.  When I try to connect, it directs me to unavailable page.  See screen shots.  


BStilly
  • Author
  • Beginner
  • 4 replies
  • June 16, 2023

Also this happens. AxiosError: Request failed with status code 404


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6368 replies
  • June 19, 2023

Hi @BStilly,

I’m jumping in to see if I can help!

I looked into the error you’re encountering, and it seems like this might be a bug with the Field Service Management | Powered by GPS Insight integration. I gave it a try myself and ran into the same error.

You've done the right thing by reaching out to our Support team. Since you've already opened a ticket with them, the best next step is to hang tight and wait for their reply. They'll be able to create a bug report on your behalf.

Thanks so much for your patience and understanding.


BStilly
  • Author
  • Beginner
  • 4 replies
  • June 19, 2023

Thank you 

 


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6368 replies
  • Answer
  • June 20, 2023

Hi @BStilly,

No worries at all! It seems like our fantastic Support team has already replied and you've managed to resolve the issue - that's great news! For the benefit of our wonderful Community members who might encounter a similar issue, I'll share the response from our Support team here:

I took a look at your account, and it appears you may have resolved the issue by reconnecting the Field Service Management Powered by GPS Insight with Zapier. 

Often, app connections can expire due to various factors such as changed passwords, expired authorization tokens, or updated login details. Reconnecting the app with Zapier typically resolves these issues. You can find more information on managing app connections in our documentation:
Manage your app connections

If you have any other questions, please don’t hesitate to reach out in the Community. We’re always happy to help! 😊