Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Zoho Creator error: The app returned "Invalid API URL format

TonyZhou

We are having issue with Zoho Creator in the automation. We are getting The app returned "Invalid API URL format.” error. I have read some discussions about the problem here and tried to do their suggestions but it is not working. Is this an ongoing issue?

Did this topic help you find an answer to your question?

3 replies

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • 6388 replies
  • June 8, 2023

Hi there @TonyZhou,

Welcome to the Community! 🎉

I’m so sorry for the trouble with the Zap. I did some digging into this, and it seems that this error can be displayed if the correct owner name is not used in the app connection. Here’s an example screenshot:

3e91e06b6be684509dfbeb326ac0dbc5.png
(view larger)

Please could you check the owner name in your Zoho Creator account and then create a new connection here using those details: https://zapier.com/app/connections/zoho-creator
 d52dbecdba54e7341262d08c078a6112.png
(view larger)

A common mistake is simply pasting the URL (incorrect) instead of inputting the name of your ZOHO creator application (correct).

Please give that a try, and keep us posted! 😊

chanelle
1 person likes this
  • chanelle
    chanelle
Paclabel
  • Paclabel
  • New
  • 1 reply
  • June 8, 2023

Thanks,  do you know  Where to get the ower name? 

chanelle
Forum|alt.badge.img+8
  • chanelleZapier Staff
  • Zapier Staff
  • 628 replies
  • June 8, 2023

@Paclabel I believe Ken is referencing the name of the Owner on your Zoho account, likely done when the initial set up on that account happened. 

rachael.silvano
1 person likes this
  • rachael.silvano
    rachael.silvano

Reply


Terms & Conditions