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Best answer

Update Existing Values in Monday

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I’ve been trying to do this for 4 hours straight. Can’t seem to do it. 

I had a previous zap. Coming from gohighlevel. It creates the lead with all the information accept the email.

The email is retrieved from the customer at a later time during the sales process. 

 

Objective : From a web hook linked to my GoHighLevel, find item in monday & update/fill the email address column. 

 

It is not updating the email for some reason, only when I do the test. It updates, but not automatically. 

I have the phone number being searched. 

I’ve probably read at least 50 other posts. Have no idea what the problem is at this point.

Webhook

 

Process
Item ID
Change Column

Best answer by Troy TessaloneBest answer by Troy Tessalone

@Ali3332

You need to map the Item ID from Step 2 to Step 3.

 

When an Item is found in Step 2 it returns and Item ID.

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7 replies

Troy Tessalone
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Hi @Ali3332 

Good question.

The Monday Item ID is static, which means it will always update the same Item.

You need to map the Item ID from a previous Zap step to make the Zap dynamic.

 

With your Zap ON, do a test, then check your Zap Runs history details to see the DATA IN/OUT for each Zap step to help you troubleshoot: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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  • Ali3332Beginner
  • Author
  • Beginner
  • 17 replies
  • May 14, 2023
Troy Tessalone wrote:

Hi @Ali3332 

Good question.

The Monday Item ID is static, which means it will always update the same Item.

You need to map the Item ID from a previous Zap step to make the Zap dynamic.

 

With your Zap ON, do a test, then check your Zap Runs history details to see the DATA IN/OUT for each Zap step to help you troubleshoot: https://zapier.com/app/history/

Can you expand on the sentence you said “map the item ID from a previous zap step to make the zap dynamic”? I’m looking at the history on the zap. Still a little bit confused to be honest with you.

A
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  • Ali3332Beginner
  • Author
  • Beginner
  • 17 replies
  • May 14, 2023
Ali3332 wrote:
Troy Tessalone wrote:

Hi @Ali3332 

Good question.

The Monday Item ID is static, which means it will always update the same Item.

You need to map the Item ID from a previous Zap step to make the Zap dynamic.

 

With your Zap ON, do a test, then check your Zap Runs history details to see the DATA IN/OUT for each Zap step to help you troubleshoot: https://zapier.com/app/history/

Can you expand on the sentence you said “map the item ID from a previous zap step to make the zap dynamic”? I’m looking at the history on the zap. Still a little bit confused to be honest with you.

 

So are you talking about put the item ID from zap 1 that actually created the item. Into the ITEM id on zap #2. The screenshot that you sent.

Troy Tessalone
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@Ali3332 

You need to map the Item ID from Step 2 to Step 3.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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  • Ali3332Beginner
  • Author
  • Beginner
  • 17 replies
  • May 14, 2023

@Troy Tessalone I could be mistaken. But I do not see an area to map the item ID on step two? Only a place to search for a column. 

 

Troy Tessalone
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  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 31004 replies
  • Answer
  • May 15, 2023

@Ali3332

You need to map the Item ID from Step 2 to Step 3.

 

When an Item is found in Step 2 it returns and Item ID.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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1 person likes this
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    Ali3332
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  • Ali3332Beginner
  • Author
  • Beginner
  • 17 replies
  • May 15, 2023

Gotcha, didn’t even notice that. That was the solution. Thank you

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