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Gmail label trigger repeatedly sending new row to Google Sheets

  • February 23, 2023
  • 4 replies
  • 40 views

LewisAu

I've been having some issues with zaps coming from Gmail into  Google sheets.

 

when  I add a label to an email  with the intention of  adding the name & email of the recipient to Google sheets, Everytime  it's still  sends  my  name and email to the sheet,  Eve then after adding a filter  2 only continue  if it doesn't contain my name.

 

 has anyone experienced this & know how to solve it?

 

ZAP STEPS: 

  • label added to email in gmail
  • Filter “only continue if”
  • Add new spreadsheet row in google sheets

 

Thanks!

Best answer by Troy TessaloneBest answer by Troy Tessalone

@LewisAu 

Change the Filter conditions to be both AND, instead of OR.

 

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4 replies

Troy Tessalone
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  • Zapier Expert
  • 30916 replies
  • February 23, 2023

Hi @LewisAu 

Good question.

Please post detailed screenshots with how your Zap steps are configured in order for us to have more info, thanks.


LewisAu
  • Author
  • Beginner
  • 2 replies
  • February 26, 2023

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Sure thing Troy, thanks. Here are the 3 steps in the zap.

 

 


Troy Tessalone
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  • Zapier Expert
  • 30916 replies
  • Answer
  • February 26, 2023

@LewisAu 

Change the Filter conditions to be both AND, instead of OR.

 


LewisAu
  • Author
  • Beginner
  • 2 replies
  • March 1, 2023

Thanks a lot Troy, greatly appreciated!