I have installed the Wordpress Plugin and. activated it
But I still get an error saying that it. is not installed or activated.
See attached
Any tricks or tips?
Thanks in advance.
Best answer
WordPress authentication error: The Zapier WordPress plugin has not been activated on this WordPress site.
- Beginner
- 4 replies
Best answer by profezorBest answer by profezor
RESOLVED
was. using. http rather than. the correct https
+14- Zapier Expert
- 30995 replies
Hi
Good question.
Related help articles: https://zapier.com/apps/wordpress/help
You can try using a new/different private browser to make the app connection to WordPress.
+11- Community Manager
- 7517 replies
Glad to hear you were able to get this sorted
Hi.
I keet getting the same error, and I am using https://
During some the time the connection works well, but then was disconnected and I cannot reconnect due to this issue.
Somebody know what could be happening?
+6- Zapier Staff
- 6403 replies
Hi there
Could you please confirm that the Zapier WordPress plugin is installed on your website and that you have admin permissions on your WordPress account? This is required to connect WordPress to your Zapier account.
I also checked our notes and found a similar issue with another user. They discovered the hosting provider was blocking traffic from Amazon AWS, which Zapier uses. Some changes in the firewall on their end did the trick.
Also, here are a few other things to remember:
- Make sure to reconnect the account and make sure to include the www part of the URL
- If that doesn't work, the next step would be to temporarily deactivate any security plugins that could interfere with us trying to connect.
- Also, is it possible to check to ensure that the WordPress Plugin is activated in the Plugin Dashboard? https://help.zapier.com/hc/en-us/articles/8496101767309
Please keep us posted!
Thanks. It works with the first suggestion
- Make sure to reconnect the account and make sure to include the www part of the URL
But I think you should clarify in the instructions box for connect to wordpress, because there, it did not use www
Again, thanks for the support
+6- Zapier Staff
- 6403 replies
Thanks for posting an update here
If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗
I have the same problem and have already tried all the suggested solutions. Does anyone else have a suggestion for a solution?
+11- Community Manager
- 7517 replies
Hi
I did some digging and found another solution reported which I’ll share details of here:
if you have your website setup to rewrite URLs by adding an ending slash be sure to add an exception for /wp-json/zapier/v1/token to your .htaccess file. E.g.:
RewriteEngine On RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_URI} !^/wp-json/zapier/v1/token$ RewriteRule ^(.*[^/])$ /$1/ [L,R] RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L] </IfModule>```
If that doesn’t work either then it might be best to reach out to our Support team for further assistance. They’ll be able to dig into the error logs for your account to better determine what’s causing these issues and help to get things up and running. You can do that here: https://zapier.com/app/get-help
Please do keep us updated on how you get on, keen to ensure you’re all set! 🙂
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