FB leads not importing full name and phone number but it imports just time in google sheets. First one is the sample I tested and it works but then when the real lead comes in it imports only TIME and not full name and phone number.
What could be wrong? thanks…
+8Hi
+11Thanks for sending over those helpful screenshots,
I suspect the fields in the default test sample are different from the actual fields we receive when the Zap runs.
Do you have a specific form selected in the Facebook Lead Ads trigger? Or is it set up to trigger for all forms? Asking as unless the Facebook Lead Ads forms will all have exactly the same fields, I’d recommend selecting a specific form in the Zap.
To get the correct fields selected I’d suggest trying the following:
This should allow you to select the actual fields that will be present when the Zap runs and ensure that the lead is added to Google Sheets correctly.
Hope that helps. Please keep in the loop on how you get on with this! 🙂
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
