Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Getting an error when triggering MySQL database to Hostgator

  • November 5, 2022
  • 5 replies
  • 160 views
frankie210
Forum|alt.badge.img

Trying to connect a MySQL database in Hostgator but keep getting an error. Not sure if I am entering correct info under host, port, database name and database username. Any advice/tips?

Best answer by frankie210Best answer by frankie210

I figured it out. I needed to add Zapier IP address to authorized IP addresses under Remote MySQL within CPanel for the Zap to work. Thank you for your assistance folks. I appreciate it.

View original
Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi @frankie210 

Good question.

Please clarify which Zap step is encountering the error.

Best to provide screenshots for context.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
frankie210
1 person likes this
  • frankie210
    frankie210
Danvers
Forum|alt.badge.img+12
  • DanversZapier Staff
  • Zapier Staff
  • 3731 replies
  • November 8, 2022

Hi @frankie210! 

Are you able to share a little more information to help us see what might be happening in your Zap? For example, what information are you putting for host, port, database, etc. Obviously please don’t share any sensitive information, but you could tell us things like ‘I’m using the database username that I can see in the app’ or something like that. It would also be really helpful if you could let us know specifically what the error message says. 

I also recommend running through the help guide Can’t Connect to My Database as it has a lot of information on how to troubleshoot MySQL connections in Zapier. 

Thanks!

frankie210
1 person likes this
  • frankie210
    frankie210
frankie210
Forum|alt.badge.img
  • frankie210Beginner
  • Author
  • Beginner
  • 2 replies
  • November 9, 2022

Trying to figure what exactly to input here: https://prnt.sc/XCSnWrXgijOt

Getting this error: https://prnt.sc/i22a6mX0-1Bf

After inputting an IP address that Hostgator support gave me for HOST

Using 3306 for PORT

And using the info I assigned for the database name and database username and password for DATABASE and USERNAME and PASSWORD

frankie210
Forum|alt.badge.img
  • frankie210Beginner
  • Author
  • Beginner
  • 2 replies
  • Answer
  • November 9, 2022

I figured it out. I needed to add Zapier IP address to authorized IP addresses under Remote MySQL within CPanel for the Zap to work. Thank you for your assistance folks. I appreciate it.

nicksimard
1 person likes this
  • nicksimard
    nicksimard
christina.d
Forum|alt.badge.img+9
  • christina.dZapier Staff
  • Zapier Staff
  • 2653 replies
  • November 11, 2022

Yay! 🎉 I’m stoked you were able to sort this out.

Thanks for coming back to update the thread! We love to see it. 🤗

Terms & Conditions