Why does Podio disconnect from Zapier?

Hi @Tolkevaerket 

Check the Zap > Details > Change History for why the Zap auto turns OFF.

• Off: Zaps that are turned off do not actively check for new data or perform actions. Zapier automatically turns your Zaps off for you in three situations:
  • You lose access to a paid feature the Zap uses (e.g., multi-step Zaps or premium apps) due to a trial expiration or plan downgrade.
  • Multiple errors occur each time the Zap tries to run. An email notification will be sent if a Zap is turned off due to errors.
  • You make a change to a trigger or action of the Zap. You will need to turn the Zap back on once you are done editing it.

You can open a ticket with Zapier Support for further troubleshooting: https://zapier.com/app/get-help

"An existing active hook is already present for this client" Error

Hi Troy

Thank you very much for your answer.

when my Zap turns off, I go to history and turns it on again, but I can’t figure out why it turns off. You write 3 reasons in your answer.

I do not change anything, so option nr 3 is not the reason.

I don’t thing multiple errors occur each tine the zap tries to run. The Zap works perfectly for a period, and then suddently turns off. I don’t touch Zap, podio og google at all.

The option may be a reason.. I run on a free plan. Is that a problem?

Kind regard Henriette

@Tolkevaerket 

Best to open a ticket with Zapier Support for further troubleshooting: https://zapier.com/app/get-help