I am always getting this message when testing my Instagram → Discord zapier
I dont receive a message on Discord
Best answer
Instagram to Discord: Invalid Webhook Token
Best answer by SamBBest answer by SamB
Hey all! It appears that this issue is still ongoing but thought it would be helpful to summarise the known workarounds that folks can try here:
1) Remove Channel Follows
According to Discord's help doc here, channel following uses webhooks so it may be that those channel follows are interfering with the webhook the Zap creates.
2) If removing channel follows doesn’t work/isn’t possible
Do you have any other bot webhooks for the channel setup? If so, you may need to remove the current webhooks, set up the Zapier webhook, and then rebuild the other webhooks like so:
- Turn your Zap off
- Remove any other webhooks that your other bot was using (make a note/take a screenshot of their setup first)
- Then, reconnect your Discord connection to Zapier again here: https://zapier.com/app/connections
- Turn your Zap back on
- Check if a new webhook has appeared for the channel
- Finally, trigger the Zap again to see if the bot is able to post a message to Discord
- Once that’s done you should then be ok to rebuild the previous webhooks in Discord
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+12- Zapier Staff
- 3731 replies
Hi
Looking at the error codes on the Discord Dev portal, it confirms the message text; a 50027 error is Invalid webhook token provided
If you haven’t already, you could start by checking the Discord help doc: Intro to webhooks
If that doesn’t help then getting in touch with the Discord help team will be the best course of action as they can take a look at your token to see if there’s something specific that isn’t right.
Danvers wrote:
Hi
Looking at the error codes on the Discord Dev portal, it confirms the message text; a 50027 error is Invalid webhook token provided
If you haven’t already, you could start by checking the Discord help doc: Intro to webhooks
If that doesn’t help then getting in touch with the Discord help team will be the best course of action as they can take a look at your token to see if there’s something specific that isn’t right.
Zapier seem to fail making a webhook when connecting by discord. its probably on zapier’s end as the error isnt from Zapier’s webhook option but its discord trigger. This isnt a way to add it manually so it useless as is now.
Im having the same problem.
Dn2 wrote:
Danvers wrote:
Hi
Looking at the error codes on the Discord Dev portal, it confirms the message text; a 50027 error is Invalid webhook token provided
If you haven’t already, you could start by checking the Discord help doc: Intro to webhooks
If that doesn’t help then getting in touch with the Discord help team will be the best course of action as they can take a look at your token to see if there’s something specific that isn’t right.
Zapier seem to fail making a webhook when connecting by discord. its probably on zapier’s end as the error isnt from Zapier’s webhook option but its discord trigger. This isnt a way to add it manually so it useless as is now.
Im having the same problem.
just tried it in another server and it works. so it fails on that one server for some reason. ignore my last message
Removing all “Channel Follows” from a channel fixed the problem. seems you can only have one or the other.
Hi, I am having the same error but with google calendar instead. I don't have any "Channel follows" to remove so I don't know what to do next. This zap worked for 2-3 months and suddenly stopped yesterday.
Felipe13 wrote:
Hi, I am having the same error but with google calendar instead. I don't have any "Channel follows" to remove so I don't know what to do next. This zap worked for 2-3 months and suddenly stopped yesterday.
This happened to me too, I fixed it by removing all channel webhooks (Dyno somehow got there). Hope that helps.
Georgik wrote:
Felipe13 wrote:
Hi, I am having the same error but with google calendar instead. I don't have any "Channel follows" to remove so I don't know what to do next. This zap worked for 2-3 months and suddenly stopped yesterday.
This happened to me too, I fixed it by removing all channel webhooks (Dyno somehow got there). Hope that helps.
Unfortunately it did not work :(
I tried removing all the webhooks and also turned off all other Zaps as well. I even tested in a new server for tests. But I always get "Invalid Webhook Token code: 50027"
+12- Zapier Staff
- 3731 replies
Hi
If the suggestions here didn’t help, it may be best to contact the Zapier Support Team using the Get Help form. If you let them know the trouble you’re having and what you’ve tried so far, they’ll be able to have a closer look at your Zap with you.
I am having the same issue as well. Was fine since october. Stopped working since May 2021.
Very frustrating
Me too. Zap worked fine for a year then stopped working within the past week. Can’t be a coincidence!
+8- Zapier Staff
- 1366 replies
+12- Zapier Staff
- 3731 replies
Hi
I’m sorry that you’re running into this issue as well. We do know that there is an existing bug where you can't send messages using existing webhooks owned by a user (only new ones created by the Zapier bot). I’ve added you as an affected user on this bug, which lets the team know how many people are running into trouble because of it and we will send you an email when we have an update.
You can also try out some of the suggestions that other folks have found helpful, above. I hope that helps!
IamWJC wrote:
I am having the same issue. Last time it worked was May 31st
Everything was working just fine until then. Everything the Zapier integration uses was created by zapier when I setup the integration.
I’ve tried a few different things and it still does not work. Let me share what I did, so we can troubleshoot:
- Removed “publishing” or “channel follows” feature from our announcements channel. Didn’t change anything
- Kicked Zapier from the server, removed the connection in my Zapier account and then re-authenticated. Didn’t change anything
- Gave Zapier the highest permission role and moved the role up to the very top of the server roles. Didn’t change anything
All of the above still returned “50027 Invalid Webhook Token”.
I have one active webhook on the server for Mee6. This is from 2019 and waaaay before the Zapier connection was added. Nothing has changed for that connection and nothing new has been added since.
Ps. I tried creating a new server and added the Zap to this server instead. That worked.
It still happends, i wanted to create a simple bot, but this error blocks me
EDIT: A added it to a new fresh server and it works, but i need it on my main server so please repair this!
Zapier works on new servers but not the existing connection. Is it a cache issue somewhere?
Dn2 wrote:
Removing all “Channel Follows” from a channel fixed the problem. seems you can only have one or the other.
how do i do this?
mongoose wrote:
Dn2 wrote:
Removing all “Channel Follows” from a channel fixed the problem. seems you can only have one or the other.
how do i do this?
nevermind, i fixed it
+11- Community Manager
- 7472 replies
- Answer
Hey all! It appears that this issue is still ongoing but thought it would be helpful to summarise the known workarounds that folks can try here:
1) Remove Channel Follows
According to Discord's help doc here, channel following uses webhooks so it may be that those channel follows are interfering with the webhook the Zap creates.
2) If removing channel follows doesn’t work/isn’t possible
Do you have any other bot webhooks for the channel setup? If so, you may need to remove the current webhooks, set up the Zapier webhook, and then rebuild the other webhooks like so:
- Turn your Zap off
- Remove any other webhooks that your other bot was using (make a note/take a screenshot of their setup first)
- Then, reconnect your Discord connection to Zapier again here: https://zapier.com/app/connections
- Turn your Zap back on
- Check if a new webhook has appeared for the channel
- Finally, trigger the Zap again to see if the bot is able to post a message to Discord
- Once that’s done you should then be ok to rebuild the previous webhooks in Discord
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