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Question

Trouble triggering zap using target_url - REST Hooks

  • February 27, 2023
  • 3 replies
  • 82 views

Abu Bakar

Hello Everyone!

I am using REST hooks in my triggers. I have been successful in subscribing the zap. I receive the url that I am supposed to hit with my data when I want to trigger the zap. I trigger it using postman POST request with data in the body as JSON. If it were to work correctly, I should receive a message on my slack. When I create the zap and click test trigger, it works. but when I try to trigger using postman, it doesn’t work. Am I missing something?

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3 replies

Troy Tessalone
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  • Zapier Expert
  • 30957 replies
  • February 27, 2023

Hi @Abu Bakar 

Good question.

Once the Zap is turned ON, make sure to TEST, then check your Zap Runs history details to see the DATA IN/OUT to help you troubleshoot: https://zapier.com/app/history/

NOTE: There is built in deduping for webhook data so you may need to include some sort of unique timestamp (UNIX) to make sure the Zap triggers.


Abu Bakar
  • Author
  • Beginner
  • 2 replies
  • February 28, 2023

Hi @Troy Tessalone . Thank you for your response. When I test the trigger before publishing the zap, it works. I checked the zap history, but there is no data in/out, even though when I trigger zap using postman, it gives me the following response:

{
    "attempt": "018697b5-a120-c70c-7378-b1da0bad1f77",
    "id": "018697b5-a120-c70c-7378-b1da0bad1f77",
    "request_id": "018697b5-a120-c70c-7378-b1da0bad1f77",
    "status": "success"
}

 


Troy Tessalone
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  • Zapier Expert
  • 30957 replies
  • February 28, 2023

@Abu Bakar 

Best practice is to give your Zaps a title.

Make sure you are using the correct webhook url that corresponds to the correct Zap.

Try removing all Zap Runs filter conditions to make sure you aren’t missing the Zap Run: https://zapier.com/app/history/