I’d like to delete an email address from a contact record in Salesforce if I get an undeliverable.
Is there a way to force a null value into the email field to effectively delete it (on “Update a Record” action on Salesforce)?
If I use double quotes, “Null”, etc I get an error… if I leave the field blank, it doesn’t overwrite it (probably a good thing!).
Thank you!
Best answer by nicksimard
Hi
Glad you heard back from Support. That’s the same response I would have given. I, personally, have not come across a workaround for this. If somebody out there has one, though, I’d love to hear it as well.
UPDATE - FYI - Heard back from support and apparently there is no way to overwrite a field in Salesforce with a blank value (i.e. delete the value). They mentioned that it is a feature that has come up from others so they are going to create a case recommendation from it.
If anyone has come up with any other creative work arounds, please let me know!
-Jason
+11Hi
Glad you heard back from Support. That’s the same response I would have given. I, personally, have not come across a workaround for this. If somebody out there has one, though, I’d love to hear it as well.
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