Hi
I have created a zap from Google Sheets to Google Chat. In it, I am reading any new/updated record. One column contains the email address. I want to send message in Google Chat room, mentioning that email address. The member should get tagged. Not able to do so with text field, tried @Email, but not working. Can you please help with this?
Best answer by SamB
Just wanted to circle back here to note that we’ve now got a feature request open for the Google Hangouts Chat integration to support user mentions. It seems currently mentioning users via the <users/USER_ID> method isn’t working as expected.
We’ve added
For anyone that comes across this closed thread and wants their vote added, please reach out to the Support Team via the Get Help form to be added. :)
+9Hi
Although I have not tested it yet, I believe you can mention someone like this:
Hey <users/123456789012345678901>! Thank you for using _Pizza bot!_Just replace the number with the user ID that you can extract from their profile.
More information available here: https://developers.google.com/hangouts/chat/reference/message-formats/basic
Hi
I tried, but it is not working. I put it into Message Text, but it is coming out blank in Google chat.
+11Hey
Were you able to get usernames appearing in Google Chat messages correctly?
If not, then I’d recommend reaching out to our Support team so that they can take a closer look into why the Zap isn’t working as expected here. The best way to do that is through the Get Help form here: https://zapier.com/app/get-help
+11Just wanted to circle back here to note that we’ve now got a feature request open for the Google Hangouts Chat integration to support user mentions. It seems currently mentioning users via the <users/USER_ID> method isn’t working as expected.
We’ve added
For anyone that comes across this closed thread and wants their vote added, please reach out to the Support Team via the Get Help form to be added. :)
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