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Best answer

Avoiding loops

  • January 12, 2021
  • 2 replies
  • 301 views
michael291
Forum|alt.badge.img+4

I created a Zap that looks for new/updated module entries in Zoho CRM and adds some more values in several fields of those entries. But the problem is that it generates a loop. 

Trigger:
New/Updated Module Entry in Zoho CRM

1st Action: 
Find Module Entry in Zoho CRM

2nd Action: 
Formatter: Perfoming a math calculation

3rd Action: 
Update (the same) Module Entry in Zoho CRM and add the math calculation to some fields.

 

The problem is that it always creates an updated entry and this results in a loop. 

How can I avoid this and let the zap only run once or twice?

 

Thanks for help.

Best answer by michael291

I did solve the problem by doing the following procedure: 

Trigger:
New/Updated Module Entry in Zoho CRM

Filter: 
Only run zap if field “History” does not contain the value “updated”

1st Action: 
Find Module Entry in Zoho CRM

2nd Action: 
Formatter: Perfoming a math calculation

3rd Action: 
Update (the same) Module Entry in Zoho CRM and add the math calculation to some fields.
This action adds also a value “updated” to the field “History” (which is added in the filter before the 1st action above)

 

Works perfectly now. 

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    2 replies

    michael291
    Forum|alt.badge.img+4
    • michael291Builder
    • Author
    • Builder
    • 74 replies
    • Answer
    • January 12, 2021

    I did solve the problem by doing the following procedure: 

    Trigger:
    New/Updated Module Entry in Zoho CRM

    Filter: 
    Only run zap if field “History” does not contain the value “updated”

    1st Action: 
    Find Module Entry in Zoho CRM

    2nd Action: 
    Formatter: Perfoming a math calculation

    3rd Action: 
    Update (the same) Module Entry in Zoho CRM and add the math calculation to some fields.
    This action adds also a value “updated” to the field “History” (which is added in the filter before the 1st action above)

     

    Works perfectly now. 

    Liz_Roberts
    1 person likes this
    • Liz_Roberts
      Liz_Roberts
    Liz_Roberts
    Forum|alt.badge.img+8
    • Liz_RobertsZapier Staff
    • Zapier Staff
    • 1366 replies
    • January 12, 2021

    Thanks for sharing how you solved this @michael291 !

    michael291
    1 person likes this
    • michael291
      michael291
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