Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Zap wont turn on, keep getting this error - The app returned "Invalid query.".

  • December 10, 2020
  • 6 replies
  • 426 views
B

I’m creating a zap to go from GiveWP to Google Sheet. Setup seems fine, testing does create a new spreadsheet row just fine. But every time I try to turn on the zap i get this error - 

 

The app returned "Invalid query.".

Best answer by nicksimard

Hi @bdsteele34!

I feel like this wasn’t always the case, but the GiveWP integration is now invite-only, meaning we don’t have as much insight or access to it. In fact, we don’t have a space where we would report a bug because the integration isn’t publicly-available (anyone can create on our Developer Platform and keep it private or invite-only).

I did find their detailed documentation (looks a little outdated so I don’t know how accurate it will be) for working with the Zapier integration, so maybe that will help you resolve this :)

If not, I’d suggest getting in touch with the GiveWP team to see if they can help you troubleshoot that. 

View original
    Did this topic help you find an answer to your question?
    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    6 replies

    ikbelkirasan
    Forum|alt.badge.img+12
    • ikbelkirasanZapier Expert
    • Zapier Expert
    • 555 replies
    • December 10, 2020

    @bdsteele34 - I think that error is coming from GiveWP because it failed to set up the trigger when you turned the zap on. Can you show us a screenshot of what the GiveWP step setup looks like? Thanks!

    Ikbel | Building custom Zapier Apps | Want to build a custom Zapier app for an API? Visit our website: https://norapps.com Or email us at info@norapps.net
    B
    • bdsteele34Beginner
    • Author
    • Beginner
    • 3 replies
    • December 10, 2020

    Thank you. Is this the screenshot you are looking for? I was never prompted to set something up in GiveWP. When I first connected GiveWP to Zapier it asked me to login and that was it. 

     

    B
    • bdsteele34Beginner
    • Author
    • Beginner
    • 3 replies
    • December 10, 2020

    I reinserted the Public Key and the Token from GiveWP, and it still does not work. 

     

    B
    • bdsteele34Beginner
    • Author
    • Beginner
    • 3 replies
    • December 10, 2020

    Maybe I’m missing something, but since the test works, shouldn't the Zap turn on? The tests work fine. 

    ikbelkirasan
    Forum|alt.badge.img+12
    • ikbelkirasanZapier Expert
    • Zapier Expert
    • 555 replies
    • December 11, 2020

    @bdsteele34 - Hmmm, I guess there’s a bug with GiveWP integration. I’m going to flag this post for the Zapier Community Team and if needed, they can escalate it to the Support Team.

    Ikbel | Building custom Zapier Apps | Want to build a custom Zapier app for an API? Visit our website: https://norapps.com Or email us at info@norapps.net
    B
    1 person likes this
    • B
      bdsteele34
    nicksimard
    Forum|alt.badge.img+11
    • nicksimardZapier Staff
    • Zapier Staff
    • 2115 replies
    • Answer
    • December 11, 2020

    Hi @bdsteele34!

    I feel like this wasn’t always the case, but the GiveWP integration is now invite-only, meaning we don’t have as much insight or access to it. In fact, we don’t have a space where we would report a bug because the integration isn’t publicly-available (anyone can create on our Developer Platform and keep it private or invite-only).

    I did find their detailed documentation (looks a little outdated so I don’t know how accurate it will be) for working with the Zapier integration, so maybe that will help you resolve this :)

    If not, I’d suggest getting in touch with the GiveWP team to see if they can help you troubleshoot that. 

    ikbelkirasan
    1 person likes this
    • ikbelkirasan
      ikbelkirasan
    Terms & Conditions