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Remove tag on Mailchimp after the end of the currend period (when canceled Subscription in Stripe)

  • October 27, 2020
  • 2 replies
  • 193 views

  • Beginner
  • 1 reply

Hi,

 

I have a question about my zap! 

 

Trigger: Canceled Subscription in Stripe

Action: Remove tag on Mailchimp

 

But I have the impression that it works as soon as the user stops the subscription.

I'd like it to work until the end of the current period before deleting the tag.

 

If he registers for 1 month, and cancels his subscription after 2 days. There are 28 days of subscription left before stopping.

 

How to do that? :thinking:

 

Thank you!

Best answer by Liz_RobertsBest answer by Liz_Roberts

Hi @tht,

Checking back in here to share Fran’s response: it looks like the sample data that was initially pulled was in the past so by changing this to a future date, the Zap should run correctly! If you have any further questions on this one, please feel free to respond back to Fran’s Support email :slight_smile:

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2 replies

Liz_Roberts
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  • Zapier Staff
  • 1366 replies
  • October 28, 2020

Hi @tht ,

Thanks for reaching out! I see that you are working with Fran on this in Support so I will let them continue to help navigate. Would love to know how you end up solving this one!


Liz_Roberts
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  • Zapier Staff
  • 1366 replies
  • Answer
  • January 5, 2021

Hi @tht,

Checking back in here to share Fran’s response: it looks like the sample data that was initially pulled was in the past so by changing this to a future date, the Zap should run correctly! If you have any further questions on this one, please feel free to respond back to Fran’s Support email :slight_smile: