Hi,
I’m trying to do this:
- Trigger : new customer subscription on Stripe
- Action : add subscriber in Mailchimp list
I have an error:
But I created few subscriptions on Stripe (test mode).
So I don’t understand...
Can you help please?
Thank you!
Best answer
Zapier Stripe Mailchimp - New customer subscription - No Data
- Beginner
- 1 reply
Best answer by Troy Tessalone
Try LIVE mode.
Article: https://zapier.com/help/doc/common-problems-stripe
No Data - All Payments/Customers/etc. Missing
Usually this is because a "test" key is used to connect Zapier to Stripe and payments/customers/etc. are created on the "live" account (or vice versa).
The solution is to make sure to use the correct key!
Stripe Test Mode
We use Stripe API keys for authentication, so you can connect a Stripe account by using your Stripe "test secret key".
If you do that, you can trigger your Zap from transactions in your Stripe account which were created in test mode.
Stripe's test card numbers only work in their test mode:
https://stripe.com/docs/testing#cards
However, if you connect to Stripe using the test secret key, your Zap will not trigger on any Live transactions in your Stripe account.
To do that, you'd need to reconnect, or connect a new Stripe account, using your "live secret key" instead.
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+14- Zapier Expert
- 30982 replies
- Answer
Try LIVE mode.
Article: https://zapier.com/help/doc/common-problems-stripe
No Data - All Payments/Customers/etc. Missing
Usually this is because a "test" key is used to connect Zapier to Stripe and payments/customers/etc. are created on the "live" account (or vice versa).
The solution is to make sure to use the correct key!
Stripe Test Mode
We use Stripe API keys for authentication, so you can connect a Stripe account by using your Stripe "test secret key".
If you do that, you can trigger your Zap from transactions in your Stripe account which were created in test mode.
Stripe's test card numbers only work in their test mode:
https://stripe.com/docs/testing#cards
However, if you connect to Stripe using the test secret key, your Zap will not trigger on any Live transactions in your Stripe account.
To do that, you'd need to reconnect, or connect a new Stripe account, using your "live secret key" instead.
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