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Trigger: New email matching search (Gmail), Action - Reply to email (Gmail)

  • November 19, 2024
  • 3 replies
  • 16 views

Dear community, I’d like to set up a basic automation - When I receive an email, reply to that email automatically.

Basic automation

 

The problems I’ve encountered:

  1. ‘Reply to Email’ step requires ‘Thread’ field to be filled.
  2. ‘To’ fields seems to be offering a bunch of static values and not the dynamic ones.

 

Questions:

  1. How do I pull the sender’s email to the ‘Reply to Email’ step when the trigger is fired?
  2. I believe that Thread should be also a dynamic value - it must answer in the same thread when a new email arrives. But it seems that it offers a list of existing emails & threads. How do I pull thread from the new email when it arrives?

Best answer by jayeshkumarbhatia

Hi ​@alecbutkowsky 

 

First click on three dots at extreme right → select Custom, and than map id from gmail trigger

 

 

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3 replies

jayeshkumarbhatia
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Hi ​@alecbutkowsky 

 

First click on three dots at extreme right → select Custom, and than map id from gmail trigger

 

 


jayeshkumarbhatia wrote:

Hi ​@alecbutkowsky 

 

First click on three dots at extreme right → select Custom, and than map id from gmail trigger

 

 

Hello, thank you very much for giving me a helping hand. It tried to set it up and looks like it worked out for me. Have a wonderful day!

 


JammerS
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  • Zapier Staff
  • 2312 replies
  • November 20, 2024

Wow! Thank you for confirming that Jayesh’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.