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The Zap adding HubSpot deal to Microsoft Excel fails due to missing contact ID

  • September 26, 2024
  • 5 replies
  • 17 views

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Hi, 

 

In my zap that adds hubspot deal to excel, it’s been working well but suddenly has started having issues and stopping. It mentions that I’m missing contact ID but can’t seem to fix this. Please Help.

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5 replies

Troy Tessalone
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  • Zapier Expert
  • 30959 replies
  • September 26, 2024

Hi @lachie016 

You probably need to adjust the Zap step logic or add a Filter step to check that a required field variable value exists.

e.g. Add a Filter between Steps 2-3 to make sure Step 2 returns the variable with a value that you are trying to map in Step 3 since the Contact ID is a required field that expects a value.

 


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  • Author
  • Beginner
  • 21 replies
  • September 26, 2024

how would I go about adding a filter in between these steps?


Troy Tessalone
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  • Zapier Expert
  • 30959 replies
  • September 26, 2024

@lachie016 

Add a Filter step: https://zapier.com/apps/filter/help


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  • Author
  • Beginner
  • 21 replies
  • September 26, 2024

How would I set this up to work, I’ve played around with it but can’t figure it out. Thanks

 


Troy Tessalone
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  • Zapier Expert
  • 30959 replies
  • September 26, 2024

@lachie016

Change the middle operator to: Exists

 

Help link from the set of help articles that covers this specific case: https://help.zapier.com/hc/en-us/articles/8495998948749-Using-filters-to-fix-empty-field-values