Greetings. We don't use zapier anymore because we don't need it anymore, but I forgot to deduct the plan and $1068 was withdrawn from the account yesterday. about this: I also met the conditions in the refund policy to be refunded, I deducted the plan, I also wrote to support, but I also wanted to write here for a quick return.
my employers told me that they will charge me this fee if it is not refunded. Can you help me with this please?
+14Hi
Billing issues must be handled by Zapier Support: https://zapier.com/app/get-help
+11Hi there
Troy is correct on that. Us folks here in the Community are not able to process or expedite refunds on your behalf but someone from the team will definitely get back to you as soon as they can. Thanks for your patience in the meantime.
Keen to ensure you’re all set so please do keep us updated on how you get on with them. And if there’s anything else I can help with in the meantime please do let me know!
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